#MUMBA_WALKIN : Accenture hiring for HR OPERATIONS PROCESS! Interview Date -1st June | Time - 4pm to 6pm Opportunity for Graduate Freshers any stream for HR Operations. Must Skills: Experience-0-1 year To create CID the above details are mandatory without which you will not be allowed for the interview. Please share your updated CV before the drive on khushboo.chaudhari@accenture.com to generate your CID (Candidate Identification Number) to attend the Walk-in (Mandate) Below are the Job Details: Job Title: Trainee Associate/Associate -HR Operations Process Shift Timing: Should be flexible with 5.30pm to 3am shift with weekends off (Transport facility will be provided) Responsibilities / Authorities Receive inbound Calls/Emails and ensure that cases and interactions are logged correctly in the ticketing tool Ensure security verifications are carried out per company policies and procedures Resolve customer queries, ensuring that a high standard of customer service is maintained Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep process, technical, operational and sales knowledge (of self) maintained / updated Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Perform other duties commensurate with the post as per Client and Management guidelines Interview Date -1st June 2017 Time - 4pm to 6pm Interview & Job locaion- Accenture Services Pvt. Ltd. Near MC Donalds Level 6, Tower 1 & 2, Logitech Park, Andheri Kurla Rd, Sakinaka, Andheri (East), Mumbai 400072 Transport boundaries: western-mira road to colaba harbour-belapur central-kalyan Job location: Andheri Sakinaka Sourcer Name - Khushboo Contact Person - Nitambini

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